Summaries > Cold Email > Email > How I Got a 30% Reply Rate on Cold Email...
https://www.youtube.com/watch?v=XJ5MU7RKcMU
TLDR AI is rapidly reshaping outbound sales, but effective campaigns still depend on strong offers, consistent messaging, fast lead responses, and expert judgment. Go-to-market agency founder Matau Sector shared practical cold-email tactics, argued that broad outreach and signal-based campaigns can both work, and warned against agencies promising conversions before campaigns are tested. AI SDRs may lower agency fees and reduce demand, but experienced teams will remain valuable for finding what works and guiding the technology.
Select cold-email and multichannel tools based on the client’s needs rather than relying on one universal setup. Options discussed include HeyReach with Instantly, Salesforge as an all-in-one platform, and alternatives such as Smartlead. Match sending infrastructure to the chosen platform, and keep each sending domain to about three mailboxes, with four as an upper limit. This creates a practical foundation before launching campaigns.
Ramp up mailbox warm-up over roughly two weeks before sending at a steady campaign volume. The guest’s example combines about 10 warm-up emails per mailbox with a 50% reply rate and around 30 outbound emails per day. He aims for at least five replies per mailbox daily, while noting that sending volumes should suit the setup and campaign. Monitor deliverability and replies rather than treating any single volume as a guaranteed benchmark.
High-volume outreach and signal-based campaigns can both be effective, so choose based on the objective. Broad campaigns help reach more of the total addressable market, while signals can provide timely reasons to contact ideal customers and create recurring touchpoints. Treat outbound as a long-term effort: prospects may need to encounter a solution several times before a relevant problem prompts them to respond. Focus on useful conversations, not just sending a single campaign.
Personalization is not automatically an improvement, especially when AI-generated opening lines or videos add little relevance. Stable campaign copy makes it easier to measure what is working and identify whether the offer is compelling. Use prospect context when it genuinely improves the message, but do not let personalization distract from a clear reason to reply. Test changes against results instead of assuming that more AI-generated content will perform better.
Reviewing sales calls can reveal what resonates with prospects and help teams improve campaign messaging. When a lead shows interest, respond promptly and consider using AI to help speed up replies, with human oversight where appropriate. Quick follow-up can help turn warm interest into a meeting or sale, but the conversation’s estimated conversion gains should not be treated as guaranteed. Aim to start a useful conversation and learn about the prospect’s needs, rather than focusing only on booking a meeting.
Agencies cannot reliably guarantee conversion rates for a company that has not tested outbound, because results depend on its offer, market, and execution. Use the first few months to assess whether the channel, campaign, and agency are working; the discussion suggests three months is often a reasonable evaluation period, sometimes less when campaigns are ready to launch. Be cautious of promises of specific lead or conversion counts without evidence from the client’s own campaigns. Set expectations around testing, learning, and measurable progress.
Matau Sector (also referred to as Mat Secta), founder of Poland-based go-to-market engineering agency Vunderbuild, ran more than 200 outbound campaigns for mid-market and enterprise companies last year. He grew the agency from one person to eight in a year and placed second in Clay’s 2025 Go-to-Market World Cup.
He chooses tools to fit each client. Common options include HeyReach with Instantly for multichannel outreach, Salesforge as an all-in-one platform, and Smartlead. For sending infrastructure, he uses Airmail with Instantly, Primeforge with Salesforge, or Zapmail. He generally limits domains to three mailboxes, and never more than four.
He ramps up warm-up over two weeks, then maintains about 10 warm-up emails with a 50% reply rate. He also sends around 30 outbound emails per mailbox daily—about 40 total—and aims for at least five replies per mailbox each day.
Neither approach is inherently better or mandatory. High-volume outreach helps reach the total addressable market, while signals can provide relevant, recurring touchpoints with an ideal customer profile. Outbound should be treated as a long-term effort rather than a one-off campaign.
They rated using Claude Code to scrape and score a market, paying a suitable LinkedIn creator to promote a product, and managing outreach across multiple LinkedIn accounts as A-tier, depending on execution and context. Scoring every sales call and having AI respond quickly to interested leads without human review were considered potentially S-tier.
Consistent copy makes campaign performance easier to measure, and a strong offer is what prompts prospects to reply. They did not consider AI-generated opening lines based on LinkedIn posts especially effective.
Effective outreach starts a conversation, responds quickly, and learns about the prospect’s company—not just books a meeting. Depending on the prospect’s sentiment, a salesperson can ask for the prospect’s scheduling link or send one. Responding quickly to interested leads can improve conversion, with the speaker suggesting a potential 40–50% lift.
Probably not. AI SDRs may reduce the number of agencies and put downward pressure on rates, but experts will still be valuable for testing approaches, validating product or outbound market fit, understanding a company’s fundamentals, and guiding AI effectively.
No. Estimates based on other companies may not apply, so promising specific leads or conversions without validation can be misleading. The first few months should establish whether the channel and agency work; three months is often enough to assess this, and sometimes less if campaigns are ready to launch.
He said he uses AI to iterate but writes emails by hand, sends cold emails on weekends, does not include pricing in the first email, and typically follows up twice by email or four times across multiple channels. He said links can be included when appropriate, and recalled booking a meeting with a one-line email asking whether someone used a tool he followed.
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